I thought to myself, When I signed up for the Swiggy Money wallet, it felt so slick. I can put money there and use it so intuitively to order my favorite biryani or midnight puffs. In a time or two, however, I was not using the wallet nearly as much as I probably should have been. Then it hit me- How would I deactivate the Swiggy Money wallet? Well if you are there with me and need help finding your way, do not worry.
Before we begin, let me share why I took mine offline. Like most of you, I am one that loves to keep my finances quite tidy. Having money locked up in several wallets was a hassle. There are times when I forget how much I have in the Swiggy Money or I put in too many funds and end up holding amounts which cannot be used quickly. Does this ring any bells?
So, here’s what I did—step by step—to deactivate my Swiggy Money wallet and get back that sense of control. Let’s break it down.
Below is the steps to deactivate siwggy money wallert
Step 1: Understand What Swiggy Money Is
Before deactivating your wallet, it helps to understand what it is. Swiggy Money is essentially a digital wallet integrated into your Swiggy app. You can load money into it and use it to pay for orders. Sometimes, refunds from canceled orders also get credited here. It’s useful if you frequently order food or groceries, but it might feel restrictive since you can’t use it outside Swiggy.
For me, it was when I got my refund in Swiggy Money instead of my bank account. It was a small amount, but I felt like I had lost flexibility over my funds. That’s when I started looking for how to deactivate it.
Step 2: Check Your Wallet Balance
This is important. You’re not allowed to withdraw anything from Swiggy Money wallet before deactivating. For instance, you won’t be able to withdraw to your bank account.
Below is what I did.
- opened the Swiggy App
- Tapped on my wallet icon to check balance
- Used the remaining to pay for a small order which was chai and samosa set because who doesn’t?
If your balance is very low to place an order, you can combine another payment method with it. For example, you can pay for part using Swiggy Money, and the rest by card or UPI.
Step 3: Reach Customer Care
Swiggy does not allow you to deactivate the wallet directly from the app. You have to contact their customer care team.
Here’s how I did it:
- Opened the Swiggy app and navigated to the Help & Support section.
- I selected an order I had recently placed (you will need to pick an order to access live chat).
- Started a chat with their support team.
- Typed, “I want to deactivate my Swiggy Money wallet.”
The agent was polite, inquiring as to why I would like to deactivate it. I mentioned that I didn’t need it anymore and instead would prefer to keep my payment control directly through the bank or UPI. They noted my request and escalated it to their technical team. It took 48 hours for the entire process.
Step 4: Follow the Updates
Once you have requested your deactivation, do not just sit back and forget it. Monitor your email and app notifications for notifications from Swiggy. Upon my request, I had an email confirming that the wallet had been deactivated. If you do not get a response within the desired time frame, do not hesitate to reach out to their customer support.
Real-Time Tips for Smooth Process:
Here are a few things I learned during my experience that might help you:
Be Polite but Firm: When chatting with customer support, make your intentions clear. They might try to convince you to keep using the wallet by highlighting its benefits. Stick to your decision.
Check for pending refunds: If you have some pending refunds, wait for them to get credited and then deactivate the wallet. You might lose access to that money once deactivated.
Think of alternatives: If you are deactivating due to unused balances, see if Swiggy can refund the amount back to your bank account. It’s not a common feature, but asking does not harm.
Why this matters
It’s like deactivating the digital wallet is little about money; it is just bigger than that. It’s about controlling what one spends on and getting easy to life. It marked, for me, decluttering my digital payment avenues and focusing on things that worked for me.
Let’s be honest: we all have enough on our plates without worrying about leftover balances in an app we don’t use often. It was liberating to deactivate my Swiggy Money wallet to streamline my spending habits.
Conclusion
In case you decide to deactivate your Swiggy Money wallet, I’d say go for it. These are simple steps that require a couple of minutes for completion. It’s your money and you can do whatever you want with it.
Got questions or hit a snag during the process? Reach out to me or drop a comment below. Let’s figure it out together. After all, we’re in this journey of simplifying our lives—one small step at a time.
Read Also : Transfer Siwggy Money to Bank Account
